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Best Western Victoria Palace Hotel London, London

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From129US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

60-64 Warwick Way, London, United Kingdom, SW1V 1SA

Best Western Victoria Palace is a three-pearl hotel catering to leisure and business travelers near Pimlico Tube Station and Victoria Coach Station. Guests can enjoy free Wi-Fi, a spacious breakfast room, and comfortable accommodations within a central location in Westminster Borough.

Rooms & Amenities

The rooms at Best Western Victoria Palace feature modern decor, en-suite bathrooms, flat-screen TVs, and complimentary tea and coffee facilities. Options include single, double, and family rooms, all equipped with air conditioning and Wi-Fi access.

Dining & Nearby Options

A buffet breakfast is offered for £12.50 in the hotel's breakfast area, with choices including freshly baked pastries, cereals, and hot items. Numerous restaurants are within walking distance, providing diverse dining options.

Location & Transportation

Best Western Victoria Palace's central location allows easy access to London attractions including Buckingham Palace, the London Eye, and Westminster Abbey. Public transport options include nearby Victoria Underground Station, within an 8-minute walk.

Services & Facilities

The hotel features essential services such as a 24-hour reception, concierge assistance, and express check-out. Free Wi-Fi is available throughout the property, facilitating both leisure and business activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
Max:
2 persons
18 m² 
Bed options:
2 Single beds
Shower
Heating
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One-Bedroom Suite
Max:
2 persons
40 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Family Double Room
Max:
3 persons
22 m² 
Bed options:
1 Single Bed or 1 Double Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
London 1.2 mi
Airports
London City (LCY) 10.6 mi
London Heathrow (LHR) 16.5 mi
Train
London Victoria Station1700 ft
Metro stations
Victoria Tube1700 ft
Victoria Tube1700 ft
Bus
Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Tours/Ticket assistance

Business

  • Fax/Photocopying

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

60-64 Warwick Way, London, United Kingdom, SW1V 1SA
Map view
street view
60-64 Warwick Way, London, United Kingdom, SW1V 1SA
Nearby
Church
Westminster Cathedral
1800 ft
Restaurants
Cafe Mignon
400 ft
41A Warwick Way
ddks
400 ft
301 Warwick Way
Delicias
300 ft
43 Warwick Way
The Pasty Shop
400 ft
Platform 2 Victoria Station
Spicy Food Plus
500 ft
83 Wilton Road Victoria
The Constitution
800 ft
42 Churton Street Pimlico
Makirrito
900 ft
28 Upper Tachbrook Street
Kimchimama
900 ft
28 Upper Tachbrook Street

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
clean
friendly staff
not spacious
noisy location
8.6/10
Great
Rooms
6.6
Location
8.7
Service
8.4
Dining
7.3
Guest reviews
8.6/10
based on 24 reviews
8.5
8.5/10 based on 86 reviews
Grace
United States of America, June  2024
7.6/10

My stay at this hotel was a mixed bag. The rooms were small and dated, which could use an upgrade for a better overall experience. However, the spaciousness was a pleasant surprise compared to similar properties in London. The inconvenience of being housed in a separate building on the 2nd floor without an elevator was a downside. The biggest issue for me was the difficulty in getting a good night's sleep, overshadowing the room shortcomings.

Rooms
6.0
The rooms were small and dated, needing an upgrade. However, the surprising spaciousness compared to similar London options was a plus.
Service
7.0
The service staff were very polite and helpful, making my stay more comfortable. However, the noise in the corridors from early morning and the bothersome check-out room-knocking were drawbacks.
Location
9.0
The location was a key factor in choosing this hotel as it was within walking distance of Victoria station, HOHO tour buses, and plenty of restaurants. Being easily accessible to city attractions made it a good choice for our schedule.
Dining
8.0
The dining experience was more than adequate, especially for me with specific dietary restrictions. The inclusive breakfast had a great selection, although some items were not served hot.
Facilities
8.0
The hotel had good facilities and was reasonably priced for the services offered.
Gary
United Kingdom, May  2024
8.4/10

The hotel was conveniently located near major London attractions with easy access to pubs and restaurants. The rooms, though not overly spacious, were adequate for my daughter and me. The service was exceptional, especially when offering directions and advice during the London Marathon. Dining options were good, with a variety of hot breakfast choices. Overall, the hotel provided great value for money.

Rooms
8.0
The rooms were perfectly fine, spacious enough for myself and my daughter.
Service
9.0
The staff were fantastic, accommodating, and provided valuable guidance during our stay.
Location
9.0
The location was excellent, with easy access to pubs, restaurants, and major London attractions.
Dining
8.0
The dining experience was good with a variety of hot food options for breakfast.
Facilities
8.0
The hotel's facilities were great and added value to our stay.
clean
not spacious
Douglas
United Kingdom, April  2024
8.2/10

The hotel exceeded our expectations with amazing rooms that had a nice view of the street. The staff was pleasant, and the breakfast was good. However, the basement room had limited hall lights and noise in the morning can be bothersome.

Rooms
9.0
The room was amazing and far exceeded our expectations with a decent size and a nice view of the street.
Service
9.0
The service was excellent, and the staff managed to get us an early check-in, which was very much appreciated.
Location
8.0
The location was brilliant, making it easy to get around to pubs and restaurants as well as Victoria Station.
Dining
8.0
The breakfast was excellent with a variety of hot and cold foods, although it ends early at 9.30.
Facilities
7.0
The facilities were good overall, but the dining options are limited with no bar available.
Peter
United Kingdom, March  2024
7.0/10

I found the hotel to be a mixed experience. The rooms, despite being a bit small in the annex building, were clean and worth the short walk. The service was exceptional, with a thoughtful and attentive staff, although I arrived a little early for check-in. The location, close to Victoria station and major attractions, was decent, yet some minor issues held it back. The dining prices were reasonable, but we chose to dine out due to limited options.

Rooms
7.0
The rooms were clean and comfortable but a bit small in the annex building.
Service
9.0
The service was kind, thoughtful, and genuinely helpful, albeit I arrived before the check-in time.
Location
6.0
The hotel is conveniently located near Victoria station and major attractions; however, some minor issues affected the overall experience.
Dining
7.0
We decided to eat out due to limited dining options at the hotel, but the prices were reasonable.
Facilities
6.0
The hotel had adequate facilities, but there were easily remedied niggles that affected the experience.
David
United Kingdom, March  2024
7.0/10

My stay at the hotel had its ups and downs. The location is top-notch, being minutes away from transportation hubs and key attractions in London. However, the room I stayed in was cramped and outdated, making it a bit of a hassle. The service, on the other hand, was excellent, with the staff going above and beyond to assist me during my cold room situation. The dining experience was satisfactory, offering a decent selection, though a bit overpriced. The facilities were adequate, but there were some areas that could use improvement.

Rooms
5.0
I could barely move in the room; it was old and not worth the charge.
Service
9.0
The staff, from the manager to the bag carrier, were all very helpful and accommodating.
Location
9.0
The location is first class, minutes from the Victoria station hub, making getting around effortless and easy.
Dining
7.0
The dining experience was decent, but some items were overpriced.
Facilities
6.0
The facilities were average, could use some enhancements.
John
United States of America, March  2024
7.6/10

My stay at the hotel was a mixed experience. The rooms were tiny, dark, and lacked any view from the window, which was a downside. However, the location was perfect for exploring central London, especially being close to Victoria station. The service was friendly and accommodating, offering helpful advice for nearby attractions. The dining options were good, with a nice selection that my husband and I enjoyed. The facilities were decent, but the rooms could benefit from an upgrade.

Rooms
6.0
The rooms were small and dated, lacking a view and feeling cramped. They would benefit from a modern upgrade.
Service
8.0
The staff were very polite and helpful, offering great tips for navigating London attractions.
Location
9.0
The location was ideal for central London exploration, being close to Victoria station and within walking distance of many attractions.
Dining
8.0
The dining experience was pleasant with a good continental and full English breakfast selection that my husband and I enjoyed.
Facilities
7.0
Harry
United Kingdom, March  2024
6.8/10

My stay at the hotel was a mixed experience. The location was fantastic, within walking distance to Victoria Station, making it very convenient to explore the city. However, the room I was allocated faced some challenges with noise and privacy due to its position at the front on the ground floor next to the main door. The service was kind and prompt, ensuring a pleasant stay despite the room issues. The dining options were average in quality and a bit overpriced, but the surroundings were pleasant. The facilities were decent, though there were limitations.

Rooms
6.0
The room was a bit cold and noisy from outside, lacking privacy as people passed by the window. It was right at the front on the ground floor next to the main door.
Service
7.0
The service was kind and promptly looked after our needs, even though we stayed in an annex room.
Location
9.0
The location was excellent, just a few minutes from Victoria Station with easy access to key attractions like Buckingham Palace and Big Ben.
Dining
6.0
The dining experience was ok, but the pricing seemed a bit high for the quality offered. More vegetarian options would have been appreciated.
Facilities
6.0
The hotel facilities were satisfactory, but nothing exceptional.
Mark
United Kingdom, February  2024
7.4/10

The hotel offers a great solution at £169 per night excluding breakfast, allowing you to spread out and enjoy the surroundings. However, sitting close to neighboring tables may be a drawback.

Rooms
8.0
I felt like I was sitting having breakfast with the people on the table next to me, but the rooms were spacious to spread out and provided a comfortable stay at the same cost.
Service
7.0
The off-the-shelf Ikea style fittings were compensated by the efficient staff, especially the reception staff who went the extra mile to assist with our cases.
Location
9.0
The hotel's walkable distance to Victoria train and coach stations, as well as key attractions like Buckingham Palace, offers a convenient and cost-effective stay in London.
Dining
7.0
However, gluten-free options were available.
Facilities
6.0
The hotel kept a nice and warm ambiance, offering some traditional English breakfast options. However, the warmth of the dishes could be improved.
Convenient Location
Room Layout
Desmond
United Kingdom, December  2023
8.0/10

The hotel's location is fabulous, just around the corner from Victoria station and HOHO tour buses, with plenty of nearby restaurants. The rooms are tidy and clean, albeit a bit compact, and the service is very welcoming. The dining options are varied and offer plenty of choices. The hotel is within walking distance of major attractions, offset slightly by a subpar breakfast.

Rooms
7.0
The rooms were clean and compact, if a little dated.
Service
9.0
The service was very welcoming.
Location
8.0
The location is excellent, with easy access to transportation and dining options.
Dining
8.0
The dining options were varied with plenty of choice.
Facilities
8.0
The facilities were great overall.
Ian
United Kingdom, December  2023
8.4/10

The hotel was a pleasant surprise with its clean and comfortable rooms. The staff was friendly and provided helpful tips for getting around the city. The location near Victoria station was ideal for exploring London, but the dining options were overpriced. Overall, a good value for money stay.

Rooms
8.0
The rooms, although initially a bit cold, were located in another building down the road from the main hotel. Despite being in a basement room, the staff made the stay comfortable and provided good tips for using the tube and nearby shopping areas.
Service
9.0
The staff members were very attentive, cooperative, and kind. They were especially helpful upon arrival, despite having had a bit of a rough night's sleep. Their kindness and assistance were much appreciated.
Location
10.0
The location near Victoria station was perfect for staying central in London. It was a short walk from Victoria Coach Station, close to the center of the city, with plenty of pubs and restaurants nearby. The convenience of the location was the main reason for choosing this hotel.
Dining
7.0
The dining experience, excluding breakfast, was enjoyable with a variety of wholesome fare and traditional British fried foods. However, the prices were on the higher side, making it a bit overpriced. On the upside, the freshly made sandwiches were a nice touch.
Facilities
8.0
The hotel offered a nice range of facilities for guests to enjoy, making the stay pleasant and convenient.
clean
overpriced dining
John
United Kingdom, September  2023
7.4/10

My stay at the hotel was a mixed experience. The rooms, although small and had a quirky lighting setup, were cozy and located in a lovely annex building just a short walk away. However, I noticed that other hotels offered bigger rooms with breakfast included for a better price.

Rooms
7.0
The rooms were cozy and clean, although on the smaller side with a unique lighting setup that couldn't be turned off easily.
Service
9.0
The staff were incredibly pleasant, accommodating, and always responsive to our needs. They even helped us with an early check-in, which was a great help for our travel plans.
Location
8.0
The hotel's location was ideal, being near Victoria Station and close to many attractions in Westminster. It was convenient for transportation and exploring the city.
Dining
7.0
The dining experience had its ups and downs. While the food was delicious, we encountered a minor issue with service when we had to wait for a table. However, the quality of the food made up for this inconvenience.
Facilities
6.0
The hotel offered basic facilities that were sufficient for our stay. While nothing extraordinary, it met our needs adequately.
Friendly Staff
Small Rooms
Adam
United Kingdom, September  2023
7.4/10

I had a mixed experience at this hotel. The location was fantastic, being right in the center of London and close to many attractions, but the room I stayed in faced a busy street, making it noisy at times. The service was friendly, but occasionally disrupted by noisy guests. The dining options were varied but not always consistent. The facilities were decent, but there were some issues with keycards. Overall, a good choice for a convenient stay in London.

Rooms
7.0
My room was located near the corner of a busy street, so I could hear the pedestrian traffic signals late at night and early morning. However, it had everything I needed and was set up for three people. The room was of a good standard.
Service
8.0
The staff was really friendly and helpful, despite some noisy guests coming and going. They were accommodating even during the chaos of breakfast time.
Location
9.0
The hotel's location is perfect for visiting London as it is close to many great sites, giving a sense of safety and a well-kept environment. However, there were occasional issues with the front door keycard.
Dining
6.0
I didn't have breakfast at the hotel as I wanted to try local places, but the room service was a bit random with some items. The dining experience had excellent choices, but sometimes the food was dry under heat lamps.
Facilities
7.0
The hotel had decent facilities overall. The annexe where I stayed did not serve breakfast, but there were other amenities available for convenience.
great location
noisy at times
Lisa
United Kingdom, September  2023
7.6/10

My stay at the hotel was a mix of positives and negatives. The location was excellent, near major attractions and public transportation, but the rooms were disappointingly small and located next to a noisy alley. The service was top-notch with helpful staff, while the dining options provided a pleasant experience. Overall, the hotel offered convenience but fell short in room quality.

Rooms
5.0
My room was too small and lacked space, especially being next to a noisy alley. The windowless basement setting made it feel impersonal.
Service
9.0
The staff provided excellent service, allowing me to drop off luggage early and hailing taxis promptly. The hotel's location near a tube station was very convenient.
Location
10.0
The hotel's location couldn't have been better, near major attractions and close to transportation hubs like Victoria station.
Dining
8.0
The dining experience was enjoyable with a variety of food options. The clean kitchen/dining area added to the pleasant ambiance.
Facilities
7.0
The facilities were well-maintained and provided a comfortable dining experience. However, the small and windowless rooms were a downside.
George
United Kingdom, September  2023
7.2/10

The hotel is in a convenient location in downtown London, close to many attractions and transportation hubs. The rooms are old and in need of renovation, but with breakfast included and situated in a quiet street just around the corner. The staff is exceptionally helpful and charming, making the service top-notch.

Rooms
5.0
The room was long and narrow, okay for single occupancy but might be tight for two people. It definitely needs some updates.
Service
9.0
The staff were brilliant, very friendly, and incredibly helpful with any questions we had about trains and sightseeing.
Location
9.0
The hotel's location is excellent, very close to key spots like London Victoria, the UK passport office, and Westminster. It's so convenient for accessing the city's attractions and transportation.
Dining
7.0
The dining experience was lovely, especially with the buffet-style breakfast and helpful service. However, the dining area seemed a bit disorganized and cramped, with wobbly tables.
Facilities
6.0
The facilities were basic but functional. It would be great to see some updates to match the quality of the service provided.
friendly staff
old rooms
James
United Kingdom, August  2023
7.8/10

I found the hotel to be very modern and convenient to Victoria Station, although the room I stayed in had some drawbacks with noise and size. Overall, a comfortable and quieter option close to transportation.

Rooms
7.0
The room was very small, and the curtain had to remain closed due to visibility from outside, but it was modern and convenient to Victoria Station.
Service
8.0
The service was friendly and responsive to our requests, although the room itself was a bit tired but very clean.
Location
9.0
The location was excellent, close to Victoria Station with easy access to many amenities like cafes and supermarkets.
Dining
7.0
The dining experience was good with a great variety, although the price might not always match the value.
Facilities
8.0
The hotel had all the necessary facilities, although some areas might need a refreshment for a higher rating.
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Rooms and Guests2 Guests, 1 Room